In our quest to retain you as happy,  satisfied, and loyal customers, we will accept for refund, any non-edible  product, that is returned, like new, within 14 days.  Unfortunately, if the returned product shows  wear in any way and can not be resold by Woofhoof, it will not be eligible for  refund.


If you are not pleased with a product type or  color, you may exchange it for a new product within 14 days of your purchase.  Unfortunately, as shipping fees continue to increase, Woofhoof has to charge an  additional shipping fee on exchanged products.


Although Woofhoof products are carefully inspected before being shipped to our  customers, we understand that occasionally, a manufactures defect may be  overlooked. If this occurs, please return your product within 30 days with a  note of explanation.   

Please ship all returns and exchanges to  the following address:

57 Whitney Rd
Columbia, CT 06237