In our quest to retain you as happy, satisfied, and loyal customers, we will accept for refund, any non-edibleproduct, that is returned, like new, within 14 days. Unfortunately, if the returned product showswear in any way and can not be resold by Woofhoof, it will not be eligible forrefund.
If you are not pleased with a product type orcolor, you may exchange it for a new product within 14 days of your purchase. Unfortunately, as shipping fees continue to increase, Woofhoof has to charge anadditional shipping fee on exchanged products.
Although Woofhoof products are carefully inspected before being shipped to ourcustomers, we understand that occasionally, a manufactures defect may beoverlooked. If this occurs, please return your product within 30 days with anote of explanation.
Please ship all returns and exchanges to the following address:
57 Whitney Rd
Columbia, CT 06237